Buy Telkom airtime via M-Pesa:
1. Go to M-Pesa menu → Lipa na M-Pesa → Pay Bill
2. Enter Business Number: 220220 (Telkom Kenya Paybill)
3. Account Number: enter your Telkom phone number (e.g., 0770XXXXXX)
4. Enter the amount
5. Enter your M-Pesa PIN and confirm
Alternative — Buy Goods/direct top-up:
Airtel Prepaid (buying airtime)
1. Go to M-Pesa → Lipa na M-Pesa → Pay Bill
2. Business Number: 220220
3. Account Number: SAFC[your Airtel number] — actually for Airtel prepaid, use AIRT[your number], e.g. AIRT0733111000
4. Enter amount, enter M-Pesa PIN, send
Airtel Postpaid (bill payment)
1. M-Pesa → Lipa na M-Pesa → Pay Bill
2. Business Number: 220220
3. Account Number: AIRP[your Airtel number], e.g. AIRP0733123456
4. Enter amount due, enter PIN, send
You’ll get an SMS confirmation from M-Pesa once it goes through — worth keeping for reference. Since paybill numbers occasionally change or get reassigned to different processors, if 220220 doesn’t go through, check the number directly on the Airtel Kenya app or airtelairtime.com before retrying, since these details can shift over time.
• Dial *334# on your Telkom line, select the airtime/M-Pesa top-up option if available, and follow prompts.
For Telkom postpaid bill payments, the same Pay Bill number (220220) works — just use your Telkom account/phone number as the account reference.
A confirmation SMS from both Safaricom and Telkom should arrive within seconds. If the paybill number has changed recently, check the Telkom Kenya app or dial 100 (Telkom customer care) to confirm before sending a large amount.
